The Starfish Group (UK) ("We") are committed to protecting and respecting your privacy.

This Privacy Notice sets out the basis on which any personal information we collect from you, or that you provide to us will be used and processed by us. Please therefore read this notice carefully to understand our views and practices regarding your personal information and how we will treat it.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is The Starfish Group (UK).


We collect personal information from you when you complete the registration form on our website located at the ("Website"). This will include information such as your name, address, e-mail address, telephone number, date of birth, gender, preferred time to volunteer, interests/hobbies, your motivation for volunteering, and details of any referees.

When you visit the Website our server will also record your IP address together with the date, time and duration of your visit. An IP address is an assigned number, similar to a telephone number, which allows your computer to communicate over the Internet. It enables us to identify who has visited the Website.

In addition, during the course of your relationship with us, we may also collect photographic images and/or videos of you for the purposes set out below. We will always inform you when you are being photographed or videoed.


We will use the information collected from you in the following ways:

  • to run and evaluate the Good Company prototype service, including contacting you when necessary;

  • to contact you regarding your willingness to take part in promotional and communications activity relating to the Good Company service;

  • to help us develop, deliver and improve the design, content and marketing of the Good Company service;

  • for internal purposes such as auditing, evaluation, data analysis and research to improve our service and customer communications;

  • to produce publicity, promotional and marketing material for us and the Good Company service; and

  • to market the service in the context of any commercial partnership that we may enter into from time to time. 


In circumstances where you have a concern regarding the safety or wellbeing of you or someone you are meeting through Good Company, we may disclose some or all of your personal information to one or more appropriate third party authorities in order to assess next steps and consider what action, if any, is required.

In order to provide the Good Company service, we may also on occasion share your information with third party business partners, suppliers and sub-contractors who provide services on our behalf. By providing us with your personal information, you agree to this disclosure. We will take appropriate steps to ensure that all such third parties protect your personal information adequately. 

In relation to any other third parties we will only disclose your personal information where you have given your consent, where we are required to do so by law or where it is necessary for the purpose of, or in connection with legal proceedings or in order to exercise or defend legal rights.


The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). By providing us with your personal information, you agree to this transfer, storing or processing. We will take appropriate steps to ensure that your information is treated securely and in accordance with this Privacy Notice.


You have the right to apply for a copy of the information we hold about you (for which we may charge a small administration fee), and to have any inaccurate information about you corrected.

You may also contact us to let us know that you do not wish your information to be used for marketing purposes.


We may revise this Privacy Notice at any time by amending this page. Please therefore check this page from time to time to take notice of any changes. If we make significant changes to the Privacy Notice, we may also notify you by other means such as posting a notice on our home page.


The Website uses cookies. This helps us to provide you with a good experience when you browse our Website and also allows us to improve it.  

A cookie is a small text file that is placed on your computer’s hard drive by your web browser. Cookies allow us to identify your computer and find out details about your visit. Most internet browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. For further information about how to disable cookies using your browser settings, please go to:

We and our partners, affiliates, or analytics or service providers use technologies such as cookies, beacons, tags, and scripts to analyse trends, administer the Website, track users’ movements around the Website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

We use cookies for authentication, tracking user sessions, preferences, and movements around the website, anonymous and aggregated marketing analytics, performance analytics, retargeting, and tracking aggregate trends. You can control the use of cookies using your browser settings. If you reject cookies, you may still use the Website, but your ability to use some features or areas of the Website may be limited.

The Website also uses cookies set by Google Analytics, a web analytics service provided by Google, Inc. ("Google").

Google Analytics uses "cookies", which are text files placed on your computer, to help us analyse how users use the Website. These cookies do not collect any personally identifiable information and are only used for the statistical collection of data such as visits and page hits. Google Analytics’ cookies store IP addresses but we cannot link those addresses to any individual or path through the Website. Google uses the cookies to read information and evaluate visitors’ use of the Website in the form of statistical reports that we can access. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

For further information regarding the way in which Google Analytics uses cookies please see "How Google uses data when you use our partners' sites or apps", (located at You can also stop being tracked by Google Analytics across all websites by going to Google's site at:

By using the Website, you consent to the use of cookies as described above.


If you have any questions in relation to this Privacy Notice please contact us at: